PROVIDER CODE OF CONDUCT

1. Professional Behaviour

• Arrive on time
• Complete services to reasonable standard
• Communicate respectfully
• Follow booking scope

2. Insurance

• Maintain valid public liability insurance
• Upload updated documents before expiry
• Notify NestHappy of any cancellation of cover

Failure results in suspension.

3. Legal Compliance

You confirm you:

• Have the right to work in the UK
• Are responsible for your own tax and VAT
• Operate as an independent contractor

4. Data Protection

You must:

• Use customer data only for booking purposes
• Not store data beyond necessity
• Not contact customers outside platform

5. Off-Platform Work

You must not:

• Circumvent the platform
• Take direct bookings from NestHappy customers
• Share personal contact details to avoid commission

Violation may result in permanent removal.

6. Conduct Violations

Immediate suspension if:

• Theft allegation
• Aggression
• Harassment
• Fraud
• Insurance lapse

7. Reviews

Three serious conduct breaches or repeated low ratings may result in removal.